Hyde Privacy Policy

Data Collection Practices

Hyde collects and manages various types of personal information, including:

2. Usage of Your Data

We use your personal information for these key purposes:

• Service Provision (Contract Fulfillment):
  • Managing your vehicle rental bookings and agreements is a fundamental aspect of our operations. We verify your identity to confirm you meet our rental criteria. Our team coordinates the collection and return of vehicles, ensuring a seamless experience. Additionally, we handle payment processing, including deposits and any applicable charges.
• Customer Communication for Service Delivery and Relationship Management:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering dedicated customer support. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We provide promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website activity to refine user experience and performance. Gathering insights to improve our vehicle fleet and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and tax obligations. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support services, to provide our offerings. These partners are required to safeguard your data.

Hyde does not sell your personal information to third parties.

Data Protection

We apply suitable technical and organizational safeguards to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, access controls, secure servers, and routine security evaluations. Nonetheless, no method of internet transmission or electronic storage can be guaranteed as entirely secure.

Data Storage Policy

Hyde retains personal information only for the duration necessary to achieve the purposes for which it was originally collected. This includes compliance with legal, accounting, and reporting obligations. The specific retention periods may differ based on the category of information and the context in which it is processed.

6. Your Rights With Hyde

Your rights under UK data protection law include:

• Access to Your Information: Request access to your stored personal information.

Contact us below to exercise your rights.

Cookies and Data Tracking

Hyde employs cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content according to your preferences. You can adjust your cookie settings through your browser to control how these technologies operate on your device. Your choices regarding cookies can optimize your interaction with our site.

Policy Changes

Hyde reserves the right to modify this Privacy Policy as needed to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend checking this policy frequently to stay informed about how we protect your privacy.

Contact Hyde

For inquiries regarding our Privacy Policy or data practices, please reach out to us.