Hyde Privacy Statement

Data We Gather

Hyde collects and manages various types of personal information, including:

2. Our Information Usage

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We process and manage your vehicle rental bookings and agreements to ensure a seamless experience. This includes verifying your identity to confirm you meet our rental criteria. We also facilitate the processes for collecting and returning vehicles, as well as handling payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We provide booking confirmations, essential rental updates, and key information. Our team addresses inquiries and offers customer support. We inform you about service or policy changes.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates if you have agreed or if we have a legitimate interest. You can unsubscribe at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and operational efficiency. Researching ways to improve our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Trusted Partners for Your Car Hire Needs: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection

At Hyde, we prioritize the security of your personal information by employing effective technical and organizational measures. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, please be aware that no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policy

Hyde retains personal information only for the duration necessary to achieve the objectives for which it was collected. This includes compliance with legal, accounting, and reporting obligations. Retention periods differ based on the nature of the information and the context in which it is processed.

Your Privacy Rights

Your rights under UK data protection law:

• Accessing Your Information: Obtain your personal information records from us.

For inquiries regarding your rights, contact us below.

Cookies and Tracking Practices

Hyde utilizes cookies and similar technologies to improve your browsing experience, monitor site activity, and customize content. You have the option to adjust your cookie settings via your browser preferences. This allows you to control how we collect and use information while you interact with our site.

Policy Revisions

Hyde reserves the right to periodically revise this Privacy Policy to align with changes in our operational practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy regularly to stay informed about our privacy practices.

Contact Hyde

For inquiries regarding our Privacy Policy or data practices, please reach out to us.